Privacy Policy

When you use The Local, we collect information you provide directly, such as your name, email address, and profile information when you create an account. We also collect usage data including pages visited, features used, and booking history to improve the platform.

We use your information to:

• Provide, maintain, and improve The Local platform
• Process transactions and send billing-related communications
• Facilitate bookings between users and hosts
• Send product updates, security alerts, and support messages
• Analyze usage patterns to improve performance and features
• Comply with legal obligations

Your data is stored securely using industry-standard encryption. We use Supabase for database and authentication services, with data hosted in SOC 2 compliant data centers. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

The Local integrates with third-party services to process payments (Stripe) and provide platform features. We share only the minimum data necessary with these providers to operate the Service. We do not sell your personal information to third parties.

We use essential cookies to maintain your session and preferences. We may use analytics services to understand how the platform is used. You can control cookie preferences through your browser settings.

You have the right to:

• Access, update, or delete your personal data
• Export your data in a machine-readable format
• Opt out of marketing communications
• Request restriction of processing
• Lodge a complaint with a supervisory authority

We retain your personal data for as long as your account is active or as needed to provide services. Booking history is retained for legal and accounting purposes. You may request deletion of your account and associated data at any time.

The Local is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.

We may update this privacy policy from time to time. We will notify you of material changes by posting a notice on the platform or sending an email to the address associated with your account.

If you have questions about this privacy policy or your personal data, contact us at hello@tribe.app.